Marketplace reporting

Report a marketplace concern.

The same reporting standard applies to homeowners and tradespeople. BuildPair reviews relevant information before deciding whether action is appropriate.

Sign in to submit a marketplace report

Reports are tied to a BuildPair account so the moderation team can review relevant platform context and reduce anonymous misuse of the system.

BuildPair

Find the trade. Manage the job. Keep the record.

A UK marketplace and project platform connecting homeowners with local tradespeople. Search, quotes, messages, agreed changes, payment stages and project history stay connected.

Supported BuildPair payments are processed through Stripe. Users can also arrange payment privately, in which case BuildPair cannot process or manage that payment.

info@buildpair.co.uk

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Help & advice

BuildPair

Marketplace standards

Policies

BuildPair provides marketplace, project-management and payment-workflow technology. It does not carry out building work, provide building-control approval, inspect or guarantee workmanship, or describe its payment service as escrow.